Privacy Policy

This Privacy Policy explains how Zynchain AI (“we”, “us”, “our”) collects, uses, shares, and protects your information when you use our website, sign up for access, or interact with our services.

Overview

What this policy covers

This policy applies to information collected through the Zynchain AI website and related pages (including localized versions such as /br/, /de/, /es/, etc.), and any forms or features used to request access, demos, or updates.

Important:

Zynchain AI provides market insights and analysis. We do not execute trades on your behalf.

Information we collect

1) Information you provide

When you submit a form (for example, the “Sign up now” form), you may provide:

  • Name (first and last name)
  • Email address
  • Phone number (including country code)
  • Any details you choose to share in messages or requests (if you contact us)

2) Information collected automatically

Like most websites, we may automatically collect certain information from your device and browser, such as:

  • IP address (used to approximate location and prevent abuse)
  • Device and browser type
  • Pages viewed and interactions
  • Referring/exit pages
  • Approximate region/country (from IP)

3) Cookies and similar technologies

We may use cookies or similar technologies to keep the site working, remember preferences, and measure traffic. If you provide a Cookie Policy at /cookie-policy, it can describe cookie types and controls in more detail.

How we use data

How we use your information

We use information to:

  • Process registrations and access requests
  • Provide support and respond to inquiries
  • Improve the website and user experience
  • Maintain security, prevent fraud, and enforce policies
  • Send service-related communications (e.g., onboarding, updates), where permitted by law
Sharing

When we share information

We do not sell your personal information. We may share information only in these situations:

  • Service providers (e.g., hosting, analytics, email/CRM tools) that help operate the site and deliver communications
  • Legal and safety when required to comply with law, protect rights, investigate fraud, or respond to lawful requests
  • Business transfers if we undergo a merger, acquisition, or asset sale (you’ll be notified where required)
International use

International transfers

If you access Zynchain AI from outside the country where our servers or providers are located, your information may be processed across borders. We take steps to protect information in line with this policy and applicable law.

Security

How we protect information

We use reasonable administrative, technical, and organizational safeguards designed to protect your data. However, no method of transmission or storage is 100% secure.

Retention

How long we keep information

We retain personal data only as long as needed for the purposes described in this policy (for example, to manage your access request, provide support, maintain records, and comply with legal obligations).

Your choices

Your rights and choices

Depending on where you live, you may have rights to request access, correction, deletion, or portability of your personal information, and to object to or restrict certain processing.

Marketing preferences

If you receive promotional emails, you can opt out anytime by using the unsubscribe link (if provided) or by contacting us.

Cookie controls

You can control cookies in your browser settings. Some features may not function properly if cookies are disabled.

Children

Children’s privacy

Our services are not directed to children under 13 (or the minimum age required by your local law). We do not knowingly collect data from children. If you believe a child provided us personal data, contact us to request deletion.

Third parties

Links to other websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

Updates

Changes to this Privacy Policy

We may update this policy from time to time. The “Last updated” date shows when changes were made. If changes are material, we will take reasonable steps to provide notice as required.

Contact

Contact us

If you have questions about this Privacy Policy or your personal data, contact us at:

  • Email: support@zynchainai.com
  • Company: Zynchain AI
  • Website: zynchainai.com
Important Risk Disclaimer:

As with any investment, trading in the cryptocurrency market involves an inherent level of risk. There are no guarantees regarding profits or losses, and your portfolio's value may fluctuate at any time. The cryptocurrency industry is highly volatile, making it essential to exercise caution when engaging in trading activities. Statistics indicate that approximately 70% of investors encounter one or more losses during their trading journey.

Before proceeding, please ensure you review our Terms and Conditions and Privacy Policy. The distribution of marketing materials related to CFDs is restricted by the FCA and is primarily intended for UK residents. By registering, you consent to the sharing of your personal information with